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Looking Back: 2024

Every week of 2024, one article each.

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53 articles · 2024 · page 2 of 3

Articles

  1. Week of 12 August 2024

    Post-quantum priority starts in the records retention schedule

    NIST’s first post-quantum standards settled what to move to. Deciding what to move first is harder, and for banks, health systems and agencies the answer sits in a surprising place: the records retention schedule.

    • Cross-sector
    • Platforms & Architecture
    • 28 min read
  2. Week of 5 August 2024

    How the August 2024 selloff found brokerages’ capacity limit before the first trade

    As markets tumbled on August 5, 2024, customers of large retail brokerages struggled to log in and see balances. The strain sat before the first trade, in three layers with different owners: identity checks, account views and shared vendors. No rule set the target.

    • Financial Services
    • Platforms & Architecture
    • 13 min read
  3. Week of 29 July 2024

    Systems contained, data exposed: why Columbus’s reassurance outran its evidence

    Columbus could show early that it had contained the attack on its systems. It could not yet show what the stolen data held or whose it was. Each claim needs its own evidence, and borrowing confidence from one to answer the other costs trust.

    • Government
    • Customer & Citizen Experience
    • 27 min read
  4. Week of 22 July 2024

    Why North Korea’s fake remote hires succeed in the gaps between HR, IT and security

    KnowBe4 hired a remote engineer who turned out to be a North Korean IT worker. The scheme worked by slipping through four hand-offs owned by different teams. It fails when one verified identity follows the hire from interview to daily work.

    • Cross-sector
    • Security & Resilience
    • 30 min read
  5. Week of 15 July 2024

    Channel File 291 measured every recovery plan in hands per device

    One faulty CrowdStrike update turned millions of remotely managed Windows computers into a hands-on repair job. How fast each organization recovered came down to three things few plans covered: access to recovery keys, people at keyboards, and the order of repair.

    • Cross-sector
    • Operations & Workforce
    • 27 min read
  6. Week of 8 July 2024

    A credit union’s promises in an outage are set by its architecture, years before the attack

    When ransomware took Patelco’s digital banking offline, members asked four simple questions: can I use my money, what happened to my data, how do I get back in, and who pays. Most of the answers had been decided years earlier.

    • Financial Services
    • Customer & Citizen Experience
    • 28 min read
  7. Week of 1 July 2024

    Records over deference: after Loper Bright, an agency’s best defense sat in its files

    In five days, four Supreme Court decisions ended deference on what statutes mean, kept old rules open to new challengers, faulted an agency’s explanation and moved penalty cases to juries. What agencies could still defend lived in their records, which most managed badly.

    • Government
    • Regulation & Compliance
    • 30 min read
  8. Week of 24 June 2024

    How polyfill.io slipped past hospital tag reviews that checked each script only once

    After 2022, hospitals built script reviews to stop patient data leaking out through tracking tags. Polyfill.io exposed the opposite risk: approved code that changed after approval and sent patients elsewhere. Managing it means checking the source, the content and the response.

    • Healthcare
    • Customer & Citizen Experience
    • 13 min read
  9. Week of 17 June 2024

    Old ban, new deadline: Kaspersky’s exit reached the governments Washington’s 2017 order never covered

    Federal agencies dropped Kaspersky years ago. The June 2024 Commerce decision reached counties, school districts, utilities and contractors, with a hard deadline. It showed that replacing a security product is a procurement project with three costs most public budgets had never estimated.

    • Government
    • Economics & Procurement
    • 27 min read
  10. Week of 10 June 2024

    Why banking-as-a-service margins never covered the cost of knowing whose money it was

    The Fed’s order against Evolve exposed a mismatch built into banking-as-a-service. Sponsor banks earned more as balances grew, but the cost of reconciliation, oversight and partner failure grew with every new program. Banks that priced only the revenue ended up carrying the costs.

    • Financial Services
    • Economics & Procurement
    • 28 min read
  11. Week of 3 June 2024

    Synnovis put a price on pathology consolidation that no contract carried

    Ransomware at Synnovis showed south-east London what consolidating pathology really costs. Pooling a region’s labs into one partner saves money every year and concentrates a rare, very large loss. The business case counted the savings. No contract, budget or insurance policy carried the loss.

    • Healthcare
    • Economics & Procurement
    • 27 min read
  12. Week of 27 May 2024

    Snowflake’s stolen logins put the contractor’s laptop inside the bank’s perimeter

    The 2024 attacks on Snowflake customers broke nothing in the platform itself. They used passwords stolen from infected computers, often contractors’, and walked out with bulk data. Every step, from theft to login to extraction, was a lock the customer held.

    • Financial Services
    • Platforms & Architecture
    • 26 min read
  13. Week of 20 May 2024

    How Windows Recall put a possible public record where no records officer could reach it

    Microsoft answered Recall’s security critics by keeping screen snapshots on the laptop, locked to the user and set to expire. Those same three choices put the snapshots beyond the search, hold and retention tools agencies rely on for public records and lawsuits.

    • Government
    • Data & AI
    • 29 min read
  14. Week of 13 May 2024

    The vendor clock: amended Regulation S-P rests on a 72-hour promise someone else makes

    The SEC’s 2024 Regulation S-P amendments promised customers breach notice within 30 days and required service providers to warn firms within 72 hours. For brokers and advisers whose client data lives mostly with vendors, that second clock decides how well the first one works.

    • Financial Services
    • Regulation & Compliance
    • 13 min read
  15. Week of 6 May 2024

    Bigger network, thinner safety net: Ascension’s outage hit every sister hospital at once

    In a big health system, hospitals cover for each other with beds, staff and shared services. When ransomware knocked out Ascension’s shared platforms across its markets, that safety net failed everywhere at once, and help had to come from outside.

    • Healthcare
    • Operations & Workforce
    • 13 min read
  16. Week of 29 April 2024

    Why Change Healthcare’s missing MFA was a deal-integration failure

    UnitedHealth’s testimony traced the Change Healthcare attack to a remote-access portal with no second login check, about sixteen months after the deal closed. For health care buyers, inherited internet-facing doors belong in the deal terms, the first weeks after closing and the boardroom.

    • Healthcare
    • Security & Resilience
    • 29 min read
  17. Week of 22 April 2024

    HIPAA’s reproductive health attestation put the burden of purpose on the requester

    HHS’s April 2024 rule made police, courts and oversight bodies sign a statement of why they wanted certain records. That moved paperwork onto requesters, but left hospitals with judgments no form could make, under a rule a court struck down in 2025.

    • Healthcare
    • Regulation & Compliance
    • 13 min read
  18. Week of 15 April 2024

    Revised advisories: in April 2024, the vendor’s first word on an edge device was rarely its last

    In April 2024, Palo Alto withdrew its own workaround within four days, and MITRE disclosed a breach through Ivanti gateways it had worked to secure. Agencies that could check exposure, integrity and recovery themselves did not need to wait for the next revision.

    • Government
    • Platforms & Architecture
    • 13 min read
  19. Week of 8 April 2024

    How the APRA draft moved privacy compliance to the customer’s side of the counter

    The American Privacy Rights Act draft never became law. Its most distinctive idea, letting individuals act directly through requests, automatic opt-out signals and lawsuits, is arriving anyway through the states, and that is where privacy programs are now judged.

    • Cross-sector
    • Customer & Citizen Experience
    • 27 min read
  20. Week of 1 April 2024

    Agencies buy a cloud provider’s security culture whether or not the contract mentions it

    A federal review board blamed the 2023 Exchange Online intrusion on Microsoft’s security culture. No agency can audit a culture, but the report showed three places it leaves evidence a buyer can demand: secrets, disclosure and defaults.

    • Government
    • Economics & Procurement
    • 27 min read