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357 articles · page 10 of 18

Articles

  1. Week of 15 May 2023

    The FTC’s breach rule proposal drew the HIPAA line through the middle of a data flow

    One patient’s health data can answer to different regulators as it moves from a hospital to a consumer product to an app. The FTC’s May 2023 proposal spelled out where those lines fall, and why sharing with advertisers can count as a breach.

    • Healthcare
    • Regulation & Compliance
    • 27 min read
  2. Week of 8 May 2023

    After the emergency, telehealth’s rules landed on clinicians one deadline at a time

    The COVID-19 emergency ended in May 2023, and telehealth’s pandemic flexibilities unwound on schedules set separately by Congress, the DEA, OCR and the states, each landing on a different workforce question: what clinicians may prescribe remotely, where they may practice, which tools they may use.

    • Healthcare
    • Operations & Workforce
    • 28 min read
  3. Week of 1 May 2023

    First Republic’s white-glove service had no answer for an uninsured balance

    First Republic’s clients stayed loyal until one question took over: was money above the insurance limit safe? In a confidence crisis, good service comes down to three things most banks lacked: seeing each client’s insured position, changing it fast and saying something specific.

    • Financial Services
    • Customer & Citizen Experience
    • 13 min read
  4. Week of 24 April 2023

    Four regulators, no new law: the AI statement put the buyers of models on the hook

    The April 2023 joint statement created no new rules. It simply said existing lending, employment, housing and consumer protection law already reached automated systems, which made the organization using a model answerable for its data, its opacity and its use, whoever built it.

    • Cross-sector
    • Regulation & Compliance
    • 26 min read
  5. Week of 17 April 2023

    HIPAA’s reproductive health proposal asked records to know what they hold

    OCR’s April 2023 proposal turned on why information was requested, not what it was. Yet it, and the state laws that followed, assumed a health system could find sensitive details in a record and keep them labeled. Few could.

    • Healthcare
    • Data & AI
    • 27 min read
  6. Week of 10 April 2023

    Clearance, access and need-to-know: three controls the Discord leak pulled apart

    A junior IT specialist with a valid top secret clearance shared secrets on Discord. He had the access but no need for the material. Why any organization holding sensitive data should treat access, monitoring and supervision as three separate jobs.

    • Government
    • Operations & Workforce
    • 13 min read
  7. Week of 3 April 2023

    Eligible but unreachable: Medicaid unwinding ran on contact data

    With pandemic-era continuous coverage over, states had about a year to recheck Medicaid eligibility for tens of millions of people. Who kept coverage depended less on the rules than on data: renewing people automatically, reaching the rest and processing their replies.

    • Government
    • Customer & Citizen Experience
    • 27 min read
  8. Week of 27 March 2023

    Why the spyware order put the burden on acquisition staff

    Executive Order 14093 did not ban commercial spyware. It barred agencies from using tools that threatened US security or had been misused abroad, which meant the policy would stand or fall on the unglamorous work of agency lawyers, security staff and contracting officers.

    • Government
    • Economics & Procurement
    • 29 min read
  9. Week of 20 March 2023

    A chatbot’s history sidebar is a records system with someone else’s retention policy

    OpenAI’s March 2023 bug was small as breaches go, but it showed health systems that every staff conversation with an AI assistant is stored data held by a vendor. HIPAA’s familiar questions follow: what goes in, how long it stays, who sees it.

    • Healthcare
    • Data & AI
    • 26 min read
  10. Week of 13 March 2023

    Three SEC cyber proposals, three audiences, one rule adopted

    As banks failed in March 2023, the SEC proposed three cybersecurity measures on a single day, to little notice. Each served a different audience: the regulator, the customer and the market. Only the one protecting customers became law.

    • Financial Services
    • Regulation & Compliance
    • 28 min read
  11. Week of 6 March 2023

    SVB’s depositors learned their bank was an unassessed supplier

    Silicon Valley Bank’s failure looked to most people like a banking story. For the companies that kept their cash there, it was something more familiar: a critical supplier collapsing, taking cash, payments and the services built on them down at once.

    • Financial Services
    • Economics & Procurement
    • 29 min read
  12. Week of 27 February 2023

    BetterHelp’s intake form was a privacy promise the ad stack broke

    The FTC’s BetterHelp case involved a company outside HIPAA, yet it reached every health organization with a website or app. What patients are told at sign-up is a promise, and the tracking tools behind the page must be built to keep it.

    • Healthcare
    • Customer & Citizen Experience
    • 26 min read
  13. Week of 20 February 2023

    Banks blocked ChatGPT over leaks; recordkeeping set the longer limit

    Big banks restricted ChatGPT in 2023 over the headline worry of confidential data slipping out. Contracts fixed that within a year. The slower, harder limits came from duties to keep and supervise records and to explain decisions.

    • Financial Services
    • Data & AI
    • 26 min read
  14. Week of 13 February 2023

    Why a file-transfer server belongs on the list of systems that hold PHI

    The GoAnywhere breach reached patient data through file-transfer software most health systems saw as mere plumbing. In fact it is a store of sensitive data with its own exposure, retention and accountability, and it deserves the care given to any core system.

    • Healthcare
    • Platforms & Architecture
    • 26 min read
  15. Week of 6 February 2023

    One console, every server: what ESXiArgs exposed about the hypervisor

    ESXiArgs used a flaw fixed two years earlier, but the damage came from where it struck. Hit the software that runs all your servers, and one break-in can lock every machine, slip past most security tools and reach the backups too.

    • Cross-sector
    • Security & Resilience
    • 26 min read
  16. Week of 30 January 2023

    ION’s outage exposed a vendor no board had on its critical list

    Ransomware at ION’s cleared derivatives unit took the same back-office tool away from firms across the market on the same day. The risk sat with a specialist vendor few boards had heard of, and every firm has some.

    • Financial Services
    • Security & Resilience
    • 27 min read
  17. Week of 23 January 2023

    Hive’s takedown removed a supplier, not the ransomware market

    The FBI’s covert takedown of the Hive ransomware group spared many victims, hospitals among them, from paying. But it removed one criminal brand. The hired attackers, their methods and the hospital weaknesses they exploited were untouched, and each needed a different response.

    • Healthcare
    • Security & Resilience
    • 26 min read
  18. Week of 16 January 2023

    DORA’s two-year runway, measured in contract renewals

    Europe’s DORA gave financial firms two years to get their technology houses in order, with no exemption for contracts already signed. The hardest part was rarely writing policies or running tests. It was the calendar for reopening agreements with technology providers.

    • Financial Services
    • Economics & Procurement
    • 27 min read
  19. Week of 9 January 2023

    A deleted file, a national ground stop, and the runbook nobody rehearsed

    The FAA’s pilot-notice system failed in January 2023, and the easy story was an aging system. The trigger was routine database maintenance that damaged both the main copy and the backup. For agencies running old mission systems, procedure, people and recovery design come first.

    • Government
    • Operations & Workforce
    • 26 min read
  20. Week of 2 January 2023

    Few banks held crypto. Many held crypto deposits.

    In January 2023, bank regulators warned about crypto. Most readers heard a verdict on whether banks could hold digital assets. The sharper warning concerned risk banks already carried through depositors, partners and customers, which most could not measure from their own data.

    • Financial Services
    • Regulation & Compliance
    • 28 min read