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357 articles · page 14 of 18

Articles

  1. Week of 8 November 2021

    Robinhood’s phone-call breach argues for support access sized to one customer

    In November 2021, one phone call to one support employee gave an attacker reach into millions of Robinhood customer records. The fix lives in three places: the person on the phone, the tools on their screen, and what customers are taught to trust.

    • Financial Services
    • Customer & Citizen Experience
    • 27 min read
  2. Week of 1 November 2021

    Patch what attackers use: BOD 22-01 and the agency work queue

    In November 2021, CISA stopped asking federal agencies to chase every scary-sounding flaw and handed them a short list of the ones attackers were actually using, with a deadline. The real story is what that did to patch teams, system owners and asset inventories.

    • Government
    • Operations & Workforce
    • 27 min read
  3. Week of 25 October 2021

    Non-bank lenders got bank-grade security rules and a named person to answer for them

    In October 2021 the FTC gave mortgage brokers, auto dealers, finance companies and tax preparers specific, bank-style security rules. The bigger shift was who answers for them: one named person, a written report to the board, and proof the program works.

    • Financial Services
    • Regulation & Compliance
    • 27 min read
  4. Week of 18 October 2021

    BlackMatter’s reach was set by the directory, not the malware

    The October 2021 BlackMatter advisory described an unglamorous attack: intruders walked in with stolen passwords and simply asked the company directory where everything was. How far one login could travel had been decided years earlier, by how access was designed.

    • Cross-sector
    • Security & Resilience
    • 26 min read
  5. Week of 11 October 2021

    FinCEN’s ransomware analysis turned well-written SARs into threat intelligence

    In October 2021, FinCEN used banks’ suspicious activity reports to sketch the money trail behind ransomware. It worked only where filers had recorded details like wallet addresses clearly. That same choice decides how useful the data is inside the bank.

    • Financial Services
    • Data & AI
    • 26 min read
  6. Week of 4 October 2021

    Why a security attestation to government now carries fraud risk

    In October 2021 the Justice Department said it would use a fraud law against contractors and grantees whose security promises outran their practice. Overnight, a signature on a security form became a personal and financial risk for whoever signed it.

    • Government
    • Economics & Procurement
    • 26 min read
  7. Week of 27 September 2021

    Trust nobody owned: the expired root certificate and hospital legacy clients

    On September 30, 2021, a widely used root certificate expired. The websites were fine; the old software talking to them broke. In hospitals, the trouble hid in devices and integrations whose trust lists nobody owned or even knew about.

    • Healthcare
    • Platforms & Architecture
    • 27 min read
  8. Week of 20 September 2021

    What sanctioning SUEX changed for banks that serve crypto firms

    Treasury’s September 2021 sanctions on the crypto exchange SUEX went after the place where ransom money gets cashed out. Because SUEX hid inside other exchanges, banks serving crypto businesses had to decide how deep to look, and what that would cost.

    • Financial Services
    • Economics & Procurement
    • 27 min read
  9. Week of 13 September 2021

    A breach with no attacker: the FTC’s warning to health apps

    In September 2021 the FTC said a health app that shares users’ data without permission has suffered a breach. That moved breach prevention out of the security team and into three business decisions: what code ships, what partners receive, what users agreed to.

    • Healthcare
    • Regulation & Compliance
    • 27 min read
  10. Week of 6 September 2021

    Vaccination status was the easy record; exemptions were the hard one

    President Biden’s September 2021 vaccination plan sent employers scrambling to collect proof. It demanded three things: status records, weekly testing and exemption decisions. The third carried the lasting legal risk, and most organizations built it last and least.

    • Cross-sector
    • Operations & Workforce
    • 29 min read
  11. Week of 30 August 2021

    Hurricane Ida and the IT dependencies that sit under the EHR

    Hurricane Ida knocked out Louisiana’s grid and phone networks, and hospitals ran on generators for days. The week tested three layers hidden beneath the electronic health record, each owned by a different team: power, connectivity and hosting.

    • Healthcare
    • Platforms & Architecture
    • 27 min read
  12. Week of 23 August 2021

    What the White House cyber summit’s training pledges left for agencies to fix

    In August 2021, big companies pledged at the White House to train hundreds of thousands of people in cybersecurity. For public agencies, the talent shortage had three parts: supply, access and retention. The pledges tackled the first. Agencies held the keys to the other two.

    • Government
    • Operations & Workforce
    • 27 min read
  13. Week of 16 August 2021

    Data stayed in China and still left: PIPL’s remote access problem

    China’s Personal Information Protection Law, adopted in August 2021, pushed multinationals to keep data inside China. Storing it there was the easy half. Personal information still left through three routes no data center map shows: copies, remote views and the reports built from it.

    • Cross-sector
    • Platforms & Architecture
    • 29 min read
  14. Week of 9 August 2021

    Who counts as a crypto broker mattered less than what brokers could not know

    In August 2021, the Senate fought over who should count as a crypto “broker.” Banks and brokerages were clearly in. Their real problem was three kinds of data they did not have: what customers paid, where assets had been, and who sent them.

    • Financial Services
    • Regulation & Compliance
    • 26 min read
  15. Week of 2 August 2021

    The paper card that made Key to NYC’s digital pass work

    New York City’s August 2021 vaccination requirement accepted slick digital passes and the humble paper CDC card alike. That paper fallback carried the program through patchy records and untrained door staff, and it is the design choice any agency issuing digital credentials should copy first.

    • Government
    • Customer & Citizen Experience
    • 26 min read
  16. Week of 26 July 2021

    What a voluntary control systems memo could not give small water utilities

    In July 2021, the White House promised cybersecurity goals for the systems that run infrastructure. But voluntary goals need an owner, a budget and a reason to act. Most small water systems had none, and only local officials could supply them.

    • Government
    • Security & Resilience
    • 27 min read
  17. Week of 19 July 2021

    How a bed-count fine repriced hospital price secrecy

    In July 2021, CMS proposed tying hospital price transparency fines to bed count, so the biggest systems could no longer cheaply pay to keep their rates hidden. Compliance became a permanent data product, read most closely by payers, employers and competitors rather than patients.

    • Healthcare
    • Economics & Procurement
    • 27 min read
  18. Week of 12 July 2021

    A permanent telehealth benefit with an in-person clock attached

    Medicare’s July 2021 proposal made home telehealth for mental health the first permanent post-pandemic benefit. Its conditions turned continuity of care into a record-keeping task: where the patient is, how the visit happens, and when they were last seen in person.

    • Healthcare
    • Customer & Citizen Experience
    • 26 min read
  19. Week of 5 July 2021

    Why community banks’ open banking experience sat with their core vendors

    The July 2021 competition order nudged the CFPB toward a rule on sharing bank data. For community banks and credit unions, the customer’s experience of that sharing was already shaped elsewhere: by core and digital banking vendors, in three moments they only partly controlled.

    • Financial Services
    • Customer & Citizen Experience
    • 27 min read
  20. Week of 28 June 2021

    Kaseya and the most privileged system nobody on site runs

    REvil’s attack through Kaseya VSA reached hundreds of businesses through the very tools their IT providers used to look after them. The clients had outsourced the work but kept the risk, and three gaps decided their exposure: privilege, concentration and contract.

    • Cross-sector
    • Platforms & Architecture
    • 26 min read